Terms and Conditions for Nyken.shop ☕

Effective Date: May 27, 2025 📅

Welcome to Nyken.shop ("we," "us," or "our")! 🎉 These Terms and Conditions ("Terms") govern your use of our website, Nyken.shop (the "Site"), and the purchase of our coffee mugs ☕, tea sets 🍵, and teapots 🫖 in the United Arab Emirates (UAE). By accessing our Site or purchasing our products, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services. 🙅♂️

1. General Conditions 📜

• Eligibility: You must be at least 18 years old or have a legal guardian’s consent to use our Site or place orders. 🧑🍼

• Accurate Information: You agree to provide accurate, current, and complete information (e.g., name, address, email, payment details) during the ordering process. ✍️

• Right to Refuse Service: We reserve the right to refuse service to anyone for reasons including suspected fraud, violation of these Terms, or other lawful reasons. 🚫

2. Products and Pricing 🛍️

• Product Descriptions: We strive to ensure that all product descriptions, images, and prices on the Site are accurate. However, errors may occur. If a product is not as described, your remedy is outlined in our Return Policy (Section 5). 🖼️

• Pricing: All prices are in UAE Dirham (AED) 💸 and include applicable taxes unless otherwise stated. We may change prices without notice, but the price at checkout applies to your order. ✅

• Availability: Products are subject to availability. We may limit quantities or discontinue items without prior notice. 📦

3. Orders and Payment 💳

• Order Confirmation: After placing an order, you’ll receive a confirmation email from Support@nyken.shop. 📧 This confirms receipt but not acceptance. We may cancel orders due to stock unavailability, pricing errors, or suspected fraud, with notification and a refund if applicable. ❌

• Payment: We accept secure payment methods listed at checkout. You authorize us to charge the full order amount, including shipping and taxes. 💰

• Order Cancellation by Us: We may cancel orders for reasons such as payment issues or stock shortages. You’ll be notified via email, and any payment will be refunded. 🙌

4. Shipping and Delivery 🚚

• Shipping Locations: We ship within the UAE. For international shipping inquiries, contact us at Support@nyken.shop or +9710558664216. 🌍

• Shipping Details: Shipping costs and estimated delivery times are provided at checkout. Delays due to couriers or unforeseen circumstances are not our responsibility. ⏰

• Risk of Loss: The risk of loss or damage transfers to you upon delivery to the address provided. 📬

5. Returns and Refunds 🔄

• Return Policy: If unsatisfied, you may return eligible products within 7 days of delivery, provided they are unused, in original packaging, and in the same condition as received. 📦

• Damaged or Defective Products: If a product arrives damaged or defective (e.g., a chipped teapot 😔), contact us within 48 hours of delivery at Support@nyken.shop or +9710558664216. We’ll arrange a replacement or refund at our discretion. 🛠️

• Refund Process: Refunds are processed to the original payment method within 7-14 business days after we receive the returned item. Shipping costs are non-refundable unless the return is due to our error. 💵

6. Intellectual Property ©️

• All content on Nyken.shop, including text, images, logos, and designs, is our property or licensed to us and protected by UAE copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission. 🚫

7. Privacy 🔒

• Your personal information is handled in accordance with our Privacy Policy. Please review it on our Site or contact Support@nyken.shop for a copy. 📋

8. Limitation of Liability ⚖️

• To the fullest extent permitted by UAE law, Nyken.shop is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. 😌

• Our total liability for any claim is limited to the amount you paid for the product(s) in question. 💸

9. Governing Law and Dispute Resolution 🏛️

• These Terms are governed by the laws of the United Arab Emirates, specifically the Emirate of Dubai, without regard to conflict of law principles. ⚖️

• Any disputes will be resolved through negotiation first. If unresolved, disputes are subject to the exclusive jurisdiction of Dubai courts. 📍

10. Modifications to Terms ✏️

• We may update these Terms at any time without prior notice. Changes are effective when posted on the Site. Your continued use of the Site or services constitutes acceptance of the revised Terms. 😊

11. Contact Information 📲

For questions, support, or feedback, reach out to us:

• Email: Support@nyken.shop ✉️

• Phone: +9710558664216 📞

• Address: 2 38A Street, 19, Dubai DU, United Arab Emirates 🏠

• Operating Hours: Sunday–Thursday, 9:00 AM–5:00 PM (UAE time) 🕘

Thank you for choosing Nyken.shop! We’re excited to bring joy to your coffee and tea moments! ☕🍵🫖